Welcome to Sadafal Jewellers.
These Terms & Conditions govern your use of the website sadafaljewellers.com and the purchase of products from our online store.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
1. About Our Products
Sadafal Jewellers deals in artificial, fashion and imitation jewellery.
Our products may include:
- Rajpooti Jewellery
- American Diamond (AD) Jewellery
- Kundan Jewellery
- Gold-Plated Jewellery
- Fashion Jewellery
- Jewellery Sets
- Earrings
- Necklaces
- Bangles
- Rings
- Other artificial jewellery products
Our products are artificial/fashion jewellery and are not sold as solid gold, silver or other precious-metal jewellery unless specifically stated otherwise on the product page.
Customers are advised to carefully read the product description, images, specifications and other information before placing an order.
2. Product Images and Colours
We make reasonable efforts to display product images and colours accurately on our website.
However, the actual colour and appearance of a product may vary slightly depending on:
- Screen/device settings
- Display resolution
- Lighting conditions
- Photography conditions
Minor variations in colour or appearance do not necessarily constitute a product defect.
3. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Update product availability.
- Discontinue a product.
- Cancel an order if the product becomes unavailable.
If an order is cancelled due to product unavailability after payment has been made, the eligible amount will be refunded according to our Refund Policy.
4. Product Prices
Product prices displayed on the website are subject to change without prior notice.
The applicable price for an order will generally be the price displayed at the time the order is successfully placed.
Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the checkout process.
5. Placing an Order
To place an order, customers may be required to provide accurate information including:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- PIN code
- Payment information or other required details
Customers are responsible for ensuring that the information provided is correct and complete.
Sadafal Jewellers will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
6. Order Confirmation
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or other available communication methods.
An order confirmation does not necessarily guarantee that the order will be dispatched.
We reserve the right to verify or cancel an order where necessary.
7. Payment
We may offer multiple payment options, including:
- UPI
- Google Pay
- PhonePe
- Other supported UPI applications
- Debit/Credit Cards
- Net Banking
- Other payment methods made available through our payment gateway
- Cash on Delivery, where available
Online payments may be processed through third-party payment service providers such as Cashfree, Razorpay or other payment gateways enabled on our website.
Customers must provide accurate payment information and use a valid payment method.
8. Cash on Delivery
Cash on Delivery (COD) may be available for selected orders, products, locations or order values.
We reserve the right to restrict or disable COD for certain products, locations or orders.
Additional COD charges, if applicable, will be displayed during checkout.
9. Payment Verification
For certain orders, we may perform additional verification before dispatch.
If a transaction appears suspicious, fraudulent, unauthorised or inconsistent with the information provided, we may delay, hold or cancel the order.
Any eligible refund for a cancelled prepaid order will be processed according to our Refund Policy.
10. Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Estimated delivery time may vary depending on:
- Delivery location
- Courier availability
- Product availability
- Weather conditions
- Holidays
- Public events
- Logistics delays
- Other circumstances beyond our reasonable control
Delivery estimates are indicative and are not guaranteed unless specifically stated otherwise.
Customers are responsible for providing an accurate delivery address and contact number.
For detailed information, please refer to our Shipping & Delivery Policy.
11. Inspection at Delivery
Customers are encouraged to check the package at the time of delivery.
If the package appears damaged, opened or tampered with, please record photographs/videos and contact us as soon as possible.
For damaged, missing or incorrect products, customers should provide relevant photographs/videos and order details to help us investigate the issue.
12. Returns, Exchanges and Refunds
Returns, exchanges, cancellations and refunds are governed by our Refund, Return & Cancellation Policy.
Please review that policy before placing an order.
Return or refund eligibility may depend on:
- Product condition
- Return period
- Reason for return
- Original packaging
- Product tags and accessories
- Product availability
- Other applicable conditions
13. Artificial Jewellery Care
Artificial and fashion jewellery requires appropriate care.
Customers should avoid unnecessary exposure to:
- Water
- Perfume
- Cosmetics
- Sweat
- Chemicals
- Cleaning products
- Moisture
Customers should store jewellery in a dry and safe place when not in use.
Damage caused by improper use, storage, exposure to chemicals, water, perfume, cosmetics or normal wear and tear may not be considered a manufacturing defect.
14. Product Quality and Variations
As artificial and fashion jewellery products may involve plating, stones, beads, crystals and other decorative materials, minor variations in colour, finish, stone placement or appearance may occur.
Such minor variations may not be considered defects if they do not materially affect the product.
15. Customer Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activities carried out through your account.
Please notify us immediately if you believe your account has been accessed without your permission.
16. Website Use
You agree not to use our website for unlawful or unauthorised purposes.
You must not:
- Attempt to gain unauthorised access to the website.
- Interfere with website security.
- Upload malicious software or harmful code.
- Use automated methods to misuse the website.
- Attempt fraudulent transactions.
- Copy or misuse website content without permission.
17. Intellectual Property
Unless otherwise stated, the content available on the website, including:
- Product photographs
- Logos
- Brand name
- Website design
- Text
- Graphics
- Product descriptions
- Other website content
belongs to or is used by Sadafal Jewellers and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.
18. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Courier and logistics providers
- Website hosting providers
- Analytics services
- Communication services
- Other technology providers
Your use of such services may also be subject to the respective third party’s terms and policies.
19. Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption
- Error-free
- Completely secure
- Free from technical issues
The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our control.
20. Limitation of Liability
To the extent permitted by applicable law, Sadafal Jewellers will not be responsible for losses resulting from circumstances beyond our reasonable control, including:
- Courier delays
- Natural events
- Technical failures
- Internet or network problems
- Payment gateway failures
- Unauthorised access caused by factors outside our reasonable control
- Incorrect information provided by the customer
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to consumers under applicable law.
21. Fraudulent Transactions
We reserve the right to cancel or hold orders that appear to involve:
- Fraud
- Unauthorised payment
- Suspicious activity
- False customer information
- Multiple suspicious orders
- Abuse of promotional offers
Additional verification may be requested before processing such orders.
22. Promotional Offers
From time to time, Sadafal Jewellers may offer discounts, coupons or promotional offers.
Promotional offers may have specific:
- Validity periods
- Product restrictions
- Minimum order values
- Usage limits
- Customer eligibility requirements
Promotional offers cannot be combined unless specifically stated.
We reserve the right to modify or withdraw an offer according to its applicable terms.
23. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.
Please review our Privacy Policy before using our website.
24. Changes to These Terms
Sadafal Jewellers may update these Terms & Conditions from time to time.
Changes will be published on this page with an updated effective date.
Your continued use of the website after changes are published means that you acknowledge the updated Terms & Conditions, subject to applicable law.
25. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business, subject to applicable consumer protection laws and other applicable legal requirements.
26. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Sadafal Jewellers
Website: https://sadafaljewellers.com/
Email: rajumj.sharma@gmail.com
Phone: +91 8769710101
Address: Tabela Market, Sikar, Rajasthan 302033